Privacy Policy
JC Audio ("we", "us"), an independent software developer based in Taiwan, makes audio plugins for macOS. We are responsible for the personal data described here. This policy explains what we collect, why, who helps us process it, and your choices. We keep it short and plain.
1. Email sign-ups and free downloads
When you download a free plugin or join our list, we collect your email address (and your name, if you enter it).
- Why: to send your download link and important information about that plugin, and — only if you signed up for it — occasional product news, launches and offers from JC Audio.
- Unsubscribe: every email has an unsubscribe link, or just email us. Unsubscribing stops marketing email right away; it does not affect plugins you already have.
- How long: until you unsubscribe or ask us to delete it.
2. Purchases
Paid orders are handled by Lemon Squeezy, our Merchant of Record. Lemon Squeezy collects and processes your payment and billing details under its own Privacy Policy; we never see your card number. Lemon Squeezy shares with us what we need to support you: your name, email, country, the product you bought, your order number and your license key. We use this to deliver your license, answer support questions, handle refunds and keep required business records.
3. License activation and verification (paid plugins)
Paid plugins such as JC Audio Fervor check your license with Lemon Squeezy's license server (api.lemonsqueezy.com):
- When: when you enter your license key, and afterwards at most once a day when your Mac is online. The plugin keeps working offline.
- What is sent: your license key, an activation ID, and a device label so you can tell your activations apart. The label is made up of the device type, your Mac's model identifier and the time of activation (for example "Mac · Mac16,6 · 2026-10-15 14:32"); it does not include your computer name, user name or serial number. Like any internet request, your IP address is visible to Lemon Squeezy.
- What is not sent: no audio, project files, plugin settings, usage statistics or other information about your computer. The plugins contain no analytics or tracking.
- Stored on your Mac: your license key, activation ID, device label, license status, the trial start date and the time the plugin last ran — kept in your macOS Keychain so the trial and license work across your DAWs. Uninstalling the plugin does not remove this; you can delete the "com.jcaudio.licensing" items in Keychain Access.
The 14-day free trial itself works entirely on your Mac and sends nothing to anyone.
4. This website
This website does not use tracking or advertising cookies. If we measure traffic, we use privacy-first, cookieless analytics that count visits in aggregate and cannot identify you.
5. Who processes your data
We never sell, rent or trade your personal data. We use a few service providers, who process it only to provide their service to us:
- Lemon Squeezy (USA) — checkout, payments, tax, license keys and license verification.
- Resend (USA) — sending our emails.
- Cloudflare (global) — hosting this website and storing our email list.
These providers may store data outside your country, including in the USA. Where required, they protect it with recognised safeguards such as Standard Contractual Clauses.
6. Your rights & choices
- Unsubscribe from emails anytime via the link in any message.
- Ask us to access, correct, export or delete your data, or to stop using it, by emailing us — we'll respond within 30 days. Records we must keep by law (e.g. purchase records) may be kept for the required period.
- If you are in the EU/UK, you may also complain to your local data-protection authority.
Our plugins and emails are not aimed at children under 13.
7. Contact
Questions or requests? Email us at hello@jcaudioplugins.com.
Terms of Use
By downloading or using a JC Audio plugin, you agree to the following. Paid plugins (and their free trials) are also covered by our End-User License Agreement, which prevails if the two differ.
- License: you may install and use the plugin in your own music productions, commercial or non-commercial. You may not resell, redistribute or repackage the plugin itself.
- No warranty: the plugins are provided "as is", without warranty of any kind, to the extent the law allows. You use them at your own risk, and we are not liable for any loss or damage arising from their use, except where the law does not allow this to be limited.
- Trademarks: product and host names mentioned on this site (such as Logic and GarageBand) are trademarks of their respective owners. JC Audio is independent and is not affiliated with, endorsed by, or sponsored by any of them.
- Changes: we may update the plugins and these terms over time. Material changes will be posted on this page.